Why Can’t I Hear Anyone In Google Meet?
Last Updated: September 19, 2020
Virtual meetings are rarely quiet, whether if its for work or not. Even if no one is talking at the moment, you can still hear some background noise or audio as long as people are not on mute. So why can’t you hear anyone in your video conference? Find out below.
Ever since Google announced that Google Meet is available for free, it is getting even more popular each day. With its secure video-chatting service that can host dozens of participants at the same time, its no wonder that a lot of people are starting to use the platform for their virtual meetings.
Now, no matter how great Google Meet is, it isn’t perfect, and there are a few occasional issues, bugs, or errors that affect video conferences. There are some times where users can’t hear anyone on their calls. Fortunately, fixing this kind of problem is usually pretty simple.
So if your audio output in Meet does not work as you might expect, we have here a few tips that can help to identify and solve your problems. Whether if the problem is with the speakers, volume options, Meet settings, or the app itself, we got you covered.
Check If Everyone Is On Mute
If someone is muted on Google Meet, it is only natural that you won’t hear anything from them. While any user can mute themselves, only the host of the meeting can mute other participants.
To know if someone in your virtual meeting is on mute, look for a red microphone icon beside their names. For those using a web browser, you can click “Show everyone” to view a list of all the people on the video conference.
Take note that you can’t unmute other participants on Google Meet. All you can do is send a chat message and wait for them to unmute.
For those who use Google Meet on Android, you all can immediately see the other users after you join or start a meeting. If all participants are on mute, it is no surprise that you can’t hear anything from them.
Check Google Meet’s Audio Settings
Although Google Meet can automatically detect your speakers, there may be cases where it picked the wrong configuration. Through settings, you can test whether your audio output works or not.
For people on a web browser:
- After you join or start a conference, click the three dots at the bottom left corner of your screen to access more options.
- Select Settings.
- Under the Audio tab, check your Speakers option and click Test. If you hear a ringing sound, then there’s nothing wrong with your audio output.
For Android users out there, the Google Meet app works automatically with your built-in speakers and with other external devices such as Bluetooth headsets and earphones.
Check your device
First, check if the volume is set too low on your smartphone or computer. Try to play any random video, check for audio, and adjust the volume accordingly. You can also check if your headset or earphones is working along the way.
Next, check your headset or other output devices if they work and for any manual mute switch. These features can sometimes disregard your phone or computer’s audio settings. Also, don’t forget to check if you have an Internet connection. If your Wi-Fi is too slow or unstable, you may not hear anyone in the video conference.
If none of the methods above work, don’t lose hope. Here are some other things you can do.
- Restart your browser and rejoin the meeting.
- Reinstall Google Meet on your phone.
- Restart your phone or computer.
If you still can’t figure out how to address your problem, you can report the issue to Google. But for now, you can use the chat feature to message other participants and inform them of your situation. In addition, you can turn on captions to transcribe the audio to some degree.
To Sum It All Up
There are a lot of reasons why you can’t hear audio from other people on Google Meet. While the most common one is they’re just on mute, sometimes it has something to do with your settings, software, or output devices.
Whatever the case for you, we hope that our article helped you identify the problem and address it accordingly. For more Swipetips tricks and guides, bookmark the page, and don’t forget to subscribe to our newsletter.