How To Delete An Item From Your Catalog On WhatsApp Business

Do you no longer need one of the items on your catalog on WhatsApp Business? Do you want to remove it from your list of products on the app? If that’s the case, you can delete the product or service from the catalog on your account. Follow our guide below, and we’ll show you how to do so.

In WhatsApp Business, you can upload and display products or services that you want to sell to your potential customers. Once the app finishes reviewing an item that you try to upload, people can view them on your catalog and collections on the app.

As time passes by, there might be items that you no longer plan to sell on the app. When that happens, you can delete the item from your catalog so that your customers won’t be able to see the item or ask about it.

Here’s our guide about deleting items from your catalog on WhatsApp Business.

How to delete a product on your WhatsApp Business account

If you no longer plan to sell a product on your WhatsApp Business account, you can remove it from your catalog. Once you delete an item from your catalog, your customers won’t be able to view it on the list or collection in the future.

You can delete products from your catalog, whether you’re using WhatsApp Business on your phone or computer. Check our tutorials below, and we’ll teach you how to delete items from your shop on the app.

On your phone:

1. Launch WhatsApp Business on your phone and sign in to your account.
2. Tap More options (three dots icon) on the top right and select “Business tools” from the menu.
   
   
3. Open your account’s catalog and tap the item that you want to delete.
   
   
4. Tap More options (three dots icon) on the header of the item page and select the “Delete” option from the menu.
   
   
5. Tap “Delete” on the pop-up window to confirm your decision.

That’s how you delete a product from your catalog on WhatsApp Business. If you plan to remove an item from your shop temporarily, you have the option to hide it instead of deleting it.

On your computer:

1. Open the WhatsApp desktop or web app and sign in to your account.
2. Click More options (three dots icon) on the header and select “Catalog” from the menu.
   
   
3. Click one of the items on the list.
4. Click the Edit option on the top right of the item information page.
   
   
5. Scroll down and select the “Delete Item” button.
   
   
6. Click “OK” on the pop-up window to confirm your decision.

Once you delete an item, you can’t undo your decision. However, you can always re-upload the item with the same name, price, description, and other information.

To wrap things up

Now that you know how to delete items from your catalog on WhatsApp Business, you can now remove the products or services that you don’t want to display on the app. If you mean to hide items from your shop temporarily, you can hide them instead of using the delete option.

That’s it! For more tips and tutorials, visit our page frequently, and read our latest posts and updates.