How To Add A Collection On WhatsApp Business
Last Updated: July 28, 2022
Do you want to organize the items you’re selling on WhatsApp Business? If that’s a yes, you can add a new collection to your catalog on the app. Follow our step-by-step guide below, and we’ll show you how to create a collection whether you’re using WhatsApp Business on your phone or desktop.
If you have a lot of items on your WhatsApp Business catalog, your customers might have a hard time finding the ones that they want to purchase. To help your customers navigate your shop, you can create multiple collections on your catalog.
With the help of the collection feature on WhatsApp Business, you can organize and categorize the items you’re selling on the app. If you ever need to change the items displayed on your collections, you can update them whenever you want.
Here’s our guide to creating a collection on WhatsApp Business.
How to add a collection to your WhatsApp Business catalog
If you want to organize the items that you’re selling on WhatsApp Business, you can create a collection on your catalog. In this way, your customers can find the item that they want among the other stuff that you display on your account.
You can create a new collection whether you’re using WhatsApp Business on your desktop or mobile device. Check our tutorials below, and we’ll cover the steps for doing it on both devices.
On your phone:
- Launch WhatsApp Business on your device and sign in to your account.
- Tap More options (three dots icon) on the top right corner and select the “Business tools” option from the menu.
- Open your Catalog.
- Tap More options on the top right corner and select “Collections” from the menu.
- Tap the plus button on the bottom right corner of the screen to add a new collection.
- Add a name for your new collection and tap “Next.”
- Select the items you want to add to the collection and tap Done on the top right to confirm your decision.
WhatsApp will review your new collection before you can use it on your catalog. Once the app approves your new collection, it will be visible on your catalog right away.
On your computer:
- Open the WhatsApp desktop or web app and sign in to your business account.
- Click More options (three dots icon) and select the Catalog option from the menu.
- Click the “Add new collection” option.
- Name your new collection and select the items that you want to display.
- Click the check button at the bottom of your screen to confirm your decision.
That’s how you add a new collection to your WhatsApp Business catalog. Please note that you can edit your collections whenever you want.
To wrap things up
Now that you know how to create a collection on WhatsApp Business, you can now organize the items listed on your catalog. In this way, your customers will have an easier time finding the items that they want to buy from your shop.
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